Terms & Conditions

Last updated: May 25, 2018

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.florigo.co.uk website (the “Service”) operated by Florigo (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

INTELLECTUAL PROPERTY

The Service and its original content, features and functionality are and will remain the exclusive property of Florigo and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Florigo.

LINKS TO OTHER WEB SITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by Florigo.

Florigo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Florigo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

TERMINATION

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.
Privacy Policy and Cookie Policy

Please refer to our Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.

CONTACT US

If you have any questions about these Terms, please contact us.

Florigo Shop Terms & Conditions

Last updated: May 25, 2018

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.florigo.co.uk website (the “Service”) operated by Florigo (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Florigo and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Florigo.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Florigo.

Florigo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Florigo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.
Privacy Policy and Cookie Policy

Please refer to our Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Delivery & Refund Information

Delivery Information

Orders received before 2pm will be despatched on a standard next working day delivery Monday – Friday excluding Bold Equipment and FOM330 Food Oil Monitor.

Bold Equipment and the FOM330 Food Oil Monitor are not included for next day delivery as these items are despatched directly from the supplier. A delivery date for these items will be provided once ordered or please contact us prior to ordering if you would like to check what the current lead-time is.

Weekend deliveries or specific times deliveries are available at an additional cost. Please call 01527 592 000 or email service@florigo.co.uk to find out more.

Refund Policy

If you have received an incorrect order, please report this in writing to service@florigo.co.uk within 7 working days from receipt of delivery.

If you no longer require an item or have ordered in error, please report this in writing to service@florigo.co.uk within 7 days of your purchase. Please note there is a 10% re-stocking fee is applied for items returned due to no longer required or ordered in error.

If an item is faulty, please report this in writing to service@florigo.co.uk within 28 days of your purchase.

If parts are damaged due to being fitted by a third party and not a Florigo Engineer, then we are unable to accept these items back for refund.

Shipping charges are non-refundable.

Cost of returning the item to Florigo is at the customers cost unless the item you have received does not match your order.

Please note: all products incur a 10% restocking charge on return.

Privacy Statement

Our Commitment

We are committed to protecting your privacy and maintaining the security of any personal information received from you.

We strictly adhere to the requirements of the Data Protection Act and other related legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

The information we collect

This notice applies to all information collected or submitted on this website or through direct orders. When you Request information or services from us, we will ask you for the following personal or company information:

Name Address Email address Phone number

We Do NOT Collect or store

Credit/Debit Card Information Any sensitive personal information

How we store it

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of your information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All information is held in a secure manner on security-tested systems and storage in the United Kingdom and Europe. We will never transfer your information outside the European Economic Area (EEA) without your prior consent.

How We Use Information

We use the information you provide to fulfil your requests and orders, and to allow us to monitor and improve our services to you. We may also look for your details online to identify if we may be able to help you in the future. We do not share this information with any third-parties and we will only contact you with your consent.

We never use personally identifiable information provided to us in ways unrelated to those described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

We do not collect sensitive information about you and we recommend you do not provide it to us.

How Long We Keep It For

Having reviewed the information we require, we keep it in our systems for no longer than absolutely necessary and regularly destroy or anonymise it according to our Data Protection Policy.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Your interaction with this website is collected using cookies by Google as part of Google Analytics and is protected under their standard privacy policy here.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

How To Access Or Correct Your Information

If you would like to have access to your information, to alter it or remove it, or exercise any other legal right under the UK Data Protection Act, please write to

Mr. Steve Brooks,
Florigo Ltd and 27 Foodservice Ltd,
Unit 4 Centech Park,
Redditch,
Worcestershire,
B98 9NR

or via email to accounts@florigo.co.uk

Once we have verified your identity and eligibility to access the information you request, we will happily answer your request within 30 days at no charge to yourself.

This Privacy Policy was last updated on 18th May, 2018